Whatever your support needs are, from a few hours of companionship per week to a more in-depth care program, please talk to a member of our Operations team and we can tailor the service to what you need.
Our team will work closely with you and your family to develop a bespoke program of consistent yet flexible care at your control.
We provide home care services in Leicester, Rutland, Sutton Coldfield and Birmingham.
We don’t provide set packages of care, instead we tailor our care services to each individual Client. We understand that each person has their own wants and needs. We also know how situations can change. We provide a broad range of services, all of which are available to every Client. We work closely with you to develop the right care package, ensuring that it meets your requirements. This includes catering for different languages, cultural needs and religions.
So, whether it’s just a visit a week to go out for a walk, daily visits to assist with personal care or medication prompts, a helping hand with light housework or meal preparation - we can cater for every need. Or, if one week a Client wants assistance with shopping and the next they don’t, that’s fine with us, too. We’re just here to help.
With Pure Homecare, Clients are in charge of their care. Our belief is that care should be about choice and control, so when Clients contact us they get to specify what care is to be provided, when and by who. It’s a vital part of respecting the individual and helping to promote their independence. The care they get is theirs. They choose.
We have made it easy for Clients and their loved ones to control their care. By logging in to our unique and innovative Client Portal, Clients and their loved ones can easily view and manage every aspect of their care, from reading detailed Caregiver profiles and viewing invoices, to making changes to their care program or requesting further training for their Caregiver.
The holistic nature of our care means that consistency and companionship are vital aspects of the care we provide. We encourage long-term, consistent, one-to-one relationships between our Caregivers and our Clients, carefully matching each Client to their Caregiver based on background, training and personalities and giving Clients the opportunity to meet their proposed Caregiver before we begin their care package to ensure suitability.
Our care calls are also a minimum of one hour long. We don’t believe we can provide true care in visits that are less than an hour; we don’t want our Clients to feel rushed, unsupported or undervalued. Our Caregivers are able to go at the pace suitable for the individual Client, ensuring that they receive the level of care and support that they want and deserve.
Pure Homecare now accepts Social Services direct payment cards, giving you the control over your own care service.