People with serious injuries or neurological illnesses often have very complex needs when it comes to care, as their illness can affect their movements, behaviour and communication with friends and family, as well as their mental health.
Our expert care is tailored to each individual's needs, to ensure they feel supported and secure in their care, whether returning from hospital after an injury, or coping with a lifelong neurological illness.
As part of our service to you, our Training Manager will build your own specifically designed training program which will be deployed to your care team.
We may have the support of a nurse if required to support your needs with clinical delegated tasks. Our service will be as flexible as we need to be with the full focus on your safety and wellbeing at all times.
We don't provide set care packages, we tailor our services to each Client's wants and needs. We understand the complexities of serious injuries and illnesses and know how situations can change, which is why we work closely with you to create a care package that meets your exact requirements.
Whether it's days out, emotional support, housework, or medicine administration, we can cater to every need.
We believe in respecting individuals and giving them a choice in their care. Our Clients and their loved ones have total control over their care with our unique Client Portal. The Client Portal tool allows you to decide what care you need, when you need it, and who delivers it.
You can even request further training for a Caregiver, read detailed Caregiver profiles and view invoices, meaning it's never been easier to control your care.
Consistency and Companionship are crucial to the high-quality care that we provide. We believe that supplying the same friendly and familiar individual Caregiver or team of Caregivers is vital to building long-term trusting relationships, which in turn improve the wellbeing of Clients and the quality of care that they receive.
We carefully match our Clients to the most suitable Caregiver, and make sure that they are able to meet their Caregiver to ensure compatibility before any care commences.
We thoroughly vet and background check our Caregivers to give you peace of mind that you're in safe hands.