Pure Homecare is an award-winning live-in care agency, based in Birmingham and Leicester, providing you with a personal carer and live in companion at home.
With live in care, you’ll have a dedicated team of familiar, friendly caregivers, who are expertly trained to deliver the highest level of care that you deserve, 24 hours a day, 7 days a week. Your caregivers will live with you and provide exactly the support you require, such as help getting up in the morning/getting ready for bed at night, keeping up with housework, preparing nutritious and balanced meals, or even socialising and companionship.
We work closely with each of our clients to develop a bespoke program of reliable, flexible care that they control. Nobody wants an ever-changing roster of unfamiliar faces providing their care, which is why our Caregivers are carefully matched with clients to ensure a high level of support and companionship, and the ability to build a strong and trusting relationship.
We believe in providing Client-led care that is perfectly tailored to what our Clients and their loved ones request. That's why we've developed our unique Client Portal tool, which allows our Clients and their families to manage and control every aspect of their care; from what care is provided, to when it is provided, and even which Caregiver they want to deliver it.
The Client Portal also makes checking up on your loved one simple, thanks to real-time monitoring, which helps to give you peace of mind. The Portal also makes administration easy, as requesting changes to your care program or further training for your Caregiver is a quick and simple process.
Consistency and companionship are vital elements to the holistic care that we provide. We believe that having the same friendly Caregiver or Caregiving team is extremely important for the wellbeing of all of our Clients and we therefore encourage long-term, consistent, one-to-one relationships, fostering these based on carefully considered Client-Caregiver matches.
For our Clients who need 24/7 Live-In Care, we match them with two Caregivers who then move in with the Client and work in tandem one week on, one week off. We understand that having someone else living in your home can be a big change to get used to, however we make sure that Clients and their Caregivers are compatible before care begins. We can assure you that we thoroughly check and assess all of our Caregivers backgrounds to ensure that our Clients are in safe and capable hands. Regular spot checks and supervision can also give you the peace of mind that your Caregiver/s can be trusted to deliver the care you need and deserve.
Pure Homecare now accepts Social Services direct payment cards, giving you the control over your own care service.